Frequently Asked Questions

Need answers? We got 'em.

What is SocialCaptain?

SocialCaptain is a growth tool to help you grow your Instagram organically. In the words, SocialCaptain automatically grows your Instagram audience and saves you time by automating your activity. Thus, earning you more real Instagram followers, likes and comments using organic automation – real growth, instant results.

How does SocialCaptain work?

Getting started on SocialCaptain takes just 2-minutes. After you connect your account, the first step is to select your target accounts (in order to interact with their audiences), hashtags or locations. Once you start your activity, SocialCaptain will automatically grow your audience by organically automating your activity.

Is SocialCaptain safe?

SocialCaptain is fully-compliant with Instagram's terms of service and they use high levels of encryption to keep your data safe. Personally, I wouldn't worry about the safety of the platform.

Who uses SocialCaptain?

The world's leading brands use SocialCaptain to grow their audience organically. Some of the users are: Amazon, McDonald's, Gary Vee and Forbes. SocialCaptain works with clients ranging from individual influencers to large F500 Companies.

What is the difference between the Growth and Turbo plans?

Both plans offer real, powerful Instagram growth to your Instagram account. The Turbo plan accelerates and maximizes the growth process, by offering powerful features such as SmartGrowth™, up to 10x faster automation speeds as well as Artificial Intelligence-powered optimization. On top of that, the Turbo plan comes with priority chat support in case you ever need help.

What is the refund policy?

At SocialCaptain we deeply care about the satisfaction of our users. We are always glad to receive feedback, open to a dialog, and ready to jump in and help our customers with any issue they encounter. If for some reason you are not satisfied with SocialCaptain within the first 24 hours of upgrading, please contact our support team and you will receive a full refund.

How do I join the referral program?

You can join our referral program at any time by using this link. SocialCaptain partners receive a 30% recurrent commission for every referred customer.

Start growing your Instagram audience automatically
and organically today.