Privacy Policy

Last updated on: Jul 17, 2018

General Terms

Your privacy is important to SocialCaptain, and we are committed to protecting your personal information. In this policy, we are letting you know about the ways we collect and use your information, so you can make an informed choice regarding whether you will use SocialCaptain.

By using SocialCaptain, you consent to the terms of this policy.

This privacy policy was last changed on Jul 17th, 2018, to address Personal Information collection, retention, and access.

Where do we operate?

Our servers are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy. By using our Websites, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this policy.

How do we update and retain data?

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.

Do we respond to Do Not Track signals?

Do Not Track is a privacy setting you can change in your website browser, so your activities cannot be tracked from website to website. We do not respond to Do Not Track signals in browsers, because we do not track your activities across different websites.

What information do we collect?

When you sign up to use SocialCaptain, we collect your name, email address, IP address, credit card information, and other information necessary to process your transaction.

When you link your SocialCaptain account with supported Social Media Platforms such as Twitter, Facebook, and LinkedIn, we may have access to information regarding your Social Media Platform accounts, and you will be notified at that time regarding what information we can access.

We collect non-identifiable personal information through the use of “cookies.” A cookie is a small data file that a Web site can transfer to your hard drive through your browser. The cookie is then stored on your computer as an anonymous tag. You can set your browser to notify you if cookies are received. If you choose to set up your browser to not accept cookies, you will not be able to use SocialCaptain.

We may collect some other personally identifying information about your transaction in a non-identifiable format and combine it with other non-identifiable information, to be analyzed only at an aggregate level. We will use anonymized data from your account to improve the service for all customers. We will not use the content you post except to internally improve our systems.

We have a public blog on our Websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us at support@meetSocialCaptain.com. If we are unable to remove your information, we will tell you why.

Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

How Do We Protect Your Information?

We use various security measures to maintain the safety of your personal information, including hosting your data on a secure server and/or a third-party password-protected, secure service. Any third-party secure service we use will keep your information confidential, will not sell or share your information, and will not contact you directly. Billing and payment data are encrypted whenever transmitted or received online.

We only share your information with specific third parties who assist us in taking care of you (such as the password-protected, secure service above), who agree to keep your information confidential. We will also release your information as required by law or if necessary to protect our legal rights, to comply with a judicial proceeding or court order, to prevent abuse of SocialCaptain, or to prevent threats to others or illegal activities.

Questions Regarding This Policy

If there are any questions regarding this privacy policy, please direct them to: support@socialcaptain.com.